Returns & Exchanges

We want you to be fully satisfied with your Veloforte nutrition; if you are unhappy with your order, you can return unopened products within 30 days of delivery for a full refund. Due to the nature of our food products, we cannot accept returns for items that have been opened or consumed unless they are faulty.

1

Initiate Your Request

Contact our customer support team via email with your order number and the reason for your return to receive a Return Authorization.

2

Prepare Your Package

Ensure the items are in their original, unopened packaging and securely pack them to prevent damage during transit.

3

Ship the Items

Affix the provided return label or use a tracked shipping service to send the package back to our fulfillment center.

4

Receive Your Refund

Once our team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing